Working as an Integration Analyst within the Technical Services department, you will be assisting in launching some of the top brands onto our Network by means of providing a high level of Technical Support during the Integration Process. This is a fast-paced role where you will be liaising with both the client’s marketing and technical sides to make sure the implementation of our bespoke online tracking technology is successfully delivered on time in accordance with the agreed campaign specifications. Excellent communication skills and a keen eye for details are essential to become a successful candidate.
Key responsibilities within this superb role include:
Assisting clients when launching on the Network by providing detailed and thorough Technical Integration Support, which includes…
Acting as the ‘middle-man’ when providing technical guidance to clients and their developers
Debugging the client tracking tag implementations for errors and provide feedback on possible solutions
Contributing to the monthly Integration Team targets, which are incentivised on over-performance
Review fellow team members' work for the purpose of technical sign-off
Identifying technical issues/bugs with the platform and escalating as appropriate
Administration of a knowledge base used internally and externally
Provide high level training to internal colleagues
Testing of new developments and features
Whilst the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate market place.
Skills & Expertise
To be successful you will need to meet the below requirements.
Great attention to detail and problem solving skills
Possess strong communication (both verbal and written), and customer service skills, and exchange information with others clearly and concisely
Strives to continually improve productivity and quality of work produced
Self-motivated and a self-starter
Understands the importance of processes and procedures and the application of these
Ability to meet attendance standards and ability to establish and maintain effective working relationships with managers and employees, along with working with external suppliers
Ability to work in a fast-paced and dynamic environment
Ability to work harmoniously and effectively as part of a work team
Knowledge on writing MySQL queries is highly desirable
IT-related degree or relevant work experience
Experience of working in a customer service role
You will be expected to have good understanding of affiliate marketing is and what we do in the industry for any role within Awin.
Part of the Axel Springer and United Internet Groups, Awin is a global affiliate network. With ShareASale and affilinet, the Awin group is comprised of 15 offices worldwide, 1,000 employees, 100,000 contributing publishers and 13,000 advertisers, connecting customers with brands in over 180 countries around the globe. Operating across the retail, telecommunications, travel and finance verticals, Awin generated €13.6 billion in revenue for its advertisers and €607 million for its publishers in the last financial year.
If you are interested in joining Awin please apply online. Apply now