Account Manager

Purpose of position

This is a fantastic opportunity for a confident and motivated individual to play an integral role in the fast paced and rewarding environment of Client Services. This is a great chance for anyone looking to gain valuable experience working with a range of national and international clients on our US & Canadian network.

As an Account Manager, you will be managing affiliate campaigns across a wide range of sectors and industries leveraging our award winning network. Typically, you will be responsible for managing a portfolio of up to 30 clients. 

Key Tasks

Key responsibilities within this superb role include:
  • Act as a point of contact for all assigned clients and agencies providing interface training, merchant guidance and ongoing support.
  • Develop and deliver program strategies – devising innovative and new account management ideas that produce competitive and successful merchant programs.
  • Provide ongoing affiliate recruitment and manage affiliate migrations in collaboration with clients and publisher team.
  • Monitor affiliate performance to ensure network compliance.
  • Work independently to produce all necessary account management documentation and deliver regular reports on assigned programs.
  • Encourage and assist merchants with the distribution of program news and seasonal offers leveraging system tools and channels appropriately.
  • Take a proactive approach in solving issues with assigned clients, escalating issues to the appropriate team level when necessary.
  • Attend appropriate client and networking events to enhance client and publisher relationship development.
  • Communicate effectively with clients, publishers, vendors and internal teams via email, phone and face-to-face.
  • Provide support to all team members when necessary and be a reference point of knowledge and expertise for more junior members of the team.

Skills & Expertise

To be successful you will need to meet the below requirements.
  • Bachelor’s Degree or related work experience
  • Excellent written and verbal communication skills
  • Ability to be proactive with clients and internal team members at all times
  • Ability to be flexible and handle multiple projects simultaneously in a fast paced environment
  • Fast learner with strong team orientation and positive attitude
  • Proficiency with MS Office suit, specifically MS Excel and willingness to learn new technology systems
  • 1+ years’ account management experience across a number of verticals (such as fashion, travel, ticketing) and strong understanding of the affiliate marketing industry, incl. of commission models, tracking solutions and various affiliate types.
You will be expected to have good understanding of affiliate marketing is and what we do in the industry for any role within Awin.

Part of the Axel Springer and United Internet Groups, Awin is a global affiliate network. With ShareASale, the Awin group is comprised of 15 offices worldwide, 1,000 employees, 100,000 contributing publishers and 13,000 advertisers, connecting customers with brands in over 180 countries around the globe. Operating across the retail, telecommunications, travel and finance verticals, Awin generated €13.6 billion in revenue for its advertisers and €607 million for its publishers in the last financial year.

At Awin, we welcome, support and celebrate differences in thinking. Diversity brings great minds to the business, and feeling included keeps people here. We support our people in bringing their background, identity and experiences to work and are committed to staff wellbeing. If you need reasonable accommodation at any point in the application or interview process, please let us know.
If you are interested in joining Awin please apply online.
Apply now
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