This is an exciting ground level opportunity for someone looking to get their foot in the door of the fast paced and exciting digital marketing world. The role will work alongside our sales and technical teams and be responsible for the organisation and engagement of retailers that are launching onto the network. These include both high profile brands and specialist sites.
You will act as the first point of contact for global retailers joining the Awin network. As an active member of the team you will focus on being responsive, enthusiastic and friendly in your retailer dealings. Your main goal will be to ensure a swift transition between retailers signing a contract and beginning their integration process.
Key responsibilities within this role include:
Engage new retailers as soon as they have signed a contract
Involvement in client introductory specification calls
Communicating regularly with clients regarding both technical and marketing aspects of the launch process
Update internal systems to provide insights into the status of each integration
Launching programmes onto the network once integration is finished and then handing over to the account manager.
Ensuring the entire process is completed within reasonable timeframes
Monitoring the length of integrations and highlighting how this can be improved upon
Leading on the migrations of new clients from other networks.
Support the training of colleagues in launch procedures:
Engage relevant staff across the business to ensure they have a chance to partake in implementation training
Keep internal documentation regarding launches up to date
Share information about number of integrations on a monthly basis.
Support in general administrative tasks across the department:
Alongside the integrations role you will also be expected to provide support clients with day-today duties, such as:
Data feed and commission administration
Respond to incoming calls and emails and relay messages from clients and affiliates
Provide support for ad hoc administrative and reporting tasks and be able to prioritise these effectively
Assist clients with support for ad hoc tasks and queries in an efficient manner
Whilst the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate market place.
Skills & Expertise
To be successful you will need to meet the below requirements.
Basic understanding of affiliate marketing
Appreciation for digital marketing
Previous administrative level experience, preferably within a customer facing online environment.
General work competency:
Enthusiasm and patience when dealing with retailers
Highly organised and superb attention to detail
Good time management and motivated by implementation targets.
Competency in all Office products (Word, Excel, Outlook etc…)
Professional and courteous manner
We really want you to impress:
Line managers with your desire to work hard and speed of learning
Retailers with your enthusiasm, reliability and organisational skills
Colleagues with your team focussed attitude and helpful nature
Part of the Axel Springer group, Awin is a global affiliate network. With 15 offices worldwide, 900 employees, 100,000 contributing publishers and 6,000 advertisers, Awin connects customers with brands in over 180 countries around the globe. Operating across the retail, telecommunications, travel and finance verticals, Awin generated €6.2 billion in revenue for its advertisers and €377 million for its publishers in the last financial year
If you are interested in joining Awin please apply online. Apply now